Terms of Service

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("you," "user," or "player") and NeonGhost Studio Inc., a corporation incorporated under the laws of Ontario, Canada ("NeonGhost Studio," "we," "us," or "our"), governing your access to and use of:

• The NeonGhost Studio website at www.neonghoststudio.com (the "Site");
• All games, applications, and interactive experiences published by NeonGhost Studio across any platform, including PC, Mac, iOS, Android, PlayStation, Xbox, and Nintendo Switch (the "Games");
• Any related services including account systems, leaderboards, cloud saves, multiplayer features, in-game chat, and community tools (collectively with the Site and Games, the "Services").

IMPORTANT — READ CAREFULLY: By accessing or using any part of our Services, clicking "I Agree," completing account registration, downloading or installing any Game, or otherwise indicating your acceptance, you agree to be bound by these Terms in their entirety. If you do not agree, you must immediately stop using all Services.

These Terms are supplemented by our Privacy Policy at www.neonghoststudio.com/privacy-policy, which is incorporated by reference into these Terms. In the event of a conflict between these Terms and the Privacy Policy regarding data protection matters, the Privacy Policy will govern.

2.1 Minimum Age

You must be at least 13 years of age to use our Services. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use our Services with the express consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

Certain features of our Services — including but not limited to in-game chat, user-generated content tools, and community forums — may require you to be 18 or older. Where age-specific restrictions apply, they will be clearly communicated at the point of access.

2.2 Parental Consent and Responsibility

If you are a parent or legal guardian who has consented to allow a minor to use our Services, you agree to:

• Be responsible for the minor's compliance with these Terms;
• Supervise the minor's use of any online features, including chat and community tools;
• Accept financial responsibility for any purchases made by the minor through your account or payment method;
• Review and agree to our Privacy Policy regarding the collection and use of children's personal information.

2.3 Geographic Restrictions

Our Services are intended for users in jurisdictions where they are lawfully available. You are solely responsible for ensuring that your use of the Services complies with the laws of your jurisdiction. We reserve the right to restrict access in certain regions at our discretion.

2.4 Account Eligibility

By creating an account, you represent and warrant that: (a) all registration information you provide is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are not barred from using the Services under any applicable law; and (d) your use of the Services does not violate any applicable law or regulation.

3.1 Account Registration

Certain features of our Services require you to create an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for updating your account information to keep it accurate and current.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your password. You agree to:

• Choose a strong, unique password and not share it with any third party;
• Log out of your account at the end of each session on shared devices;
• Notify us immediately at support@neonghoststudio.com if you suspect unauthorized access to your account;
• Accept responsibility for all activities that occur under your account, whether or not authorized by you.

NeonGhost Studio will not be liable for any loss or damage arising from your failure to comply with these security obligations. We will never ask you for your password via email or chat.

3.3 One Account Per Person

You may register only one account unless we expressly authorize otherwise. Creating multiple accounts to circumvent bans, exploit promotions, or gain unfair advantages is a violation of these Terms and may result in the termination of all associated accounts.

3.4 Username and Display Name

When choosing a username or display name, you must not use:

• Names that impersonate another person or entity, including NeonGhost Studio staff;
• Names that are offensive, discriminatory, or otherwise violate our Community Standards (Section 6);
• Names that include personal information such as full legal names, phone numbers, or addresses;
• Names that infringe any trademark or intellectual property right.

We reserve the right to change or remove any username that violates these requirements, at our sole discretion and without prior notice.

3.5 Platform Accounts

When you access our Games through third-party platform services (Steam, Epic Games Store, PlayStation Network, Xbox, Nintendo Switch, Apple App Store, Google Play Store), you are also subject to those platforms' terms of service and account policies. NeonGhost Studio is not responsible for any actions taken by those platforms regarding your account.

3.6 Account Suspension and Termination

We reserve the right to suspend, restrict, or permanently terminate your account at our sole discretion, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or if required by applicable law. Upon termination:

• Your licence to use the Services is immediately revoked;
• You may lose access to any in-game progress, virtual items, or other account content;
• We are under no obligation to compensate you for any such losses, subject to applicable consumer protection laws.

You may appeal account suspensions or terminations by contacting support@neonghoststudio.com. We will review appeals in good faith but are not obligated to reinstate accounts.

4.1 Ownership

All content, materials, and intellectual property comprising or included in our Services are the exclusive property of NeonGhost Studio Inc. or our licensors. This includes, without limitation:

• All game software, source code, engines, tools, and executable files;
• All game assets including characters, artwork, concept art, illustrations, 3D models, animations, and textures;
• All audio content including original soundtracks, sound effects, voice acting, and music;
• All narrative content including scripts, storylines, dialogue, world-building materials, and lore;
• All trademarks, service marks, trade names, logos, and branding, including "NeonGhost Studio," all game titles, and any associated logos;
• All website content including text, graphics, user interface designs, and documentation.

Nothing in these Terms transfers any ownership right in any of the foregoing to you.

4.2 Licence Grant

Subject to your compliance with these Terms, NeonGhost Studio grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to:

• Access and use the Site for personal, non-commercial informational purposes;
• Download and install our Games on your personal device(s) for your personal, non-commercial entertainment use;
• Access and use online features of the Services as intended.

This licence is personal to you and does not include any right to: (a) resell or commercially exploit the Services; (b) copy, modify, distribute, or create derivative works; (c) reverse engineer, decompile, or disassemble any software; (d) remove any proprietary notices or labels; or (e) sublicence or transfer the licence to any third party.

4.3 Fan Content and Community Creations

NeonGhost Studio appreciates and encourages fan creativity. Subject to these Terms and any specific Fan Content Guidelines we may publish, you may create and share non-commercial fan art, fan fiction, fan videos, and similar creative works based on our Games, provided that:

• The content is clearly labelled as unofficial fan-made content, not affiliated with or endorsed by NeonGhost Studio;
• The content is not used for commercial purposes (e.g., sale, merchandise, monetized advertising) without our prior written consent;
• The content does not infringe any third-party rights;
• The content complies with our Community Standards in Section 6 and does not include adult-only or offensive material.

By sharing fan content publicly, you grant NeonGhost Studio a non-exclusive, royalty-free, perpetual, worldwide licence to display, share, and promote your content for marketing and community purposes, with attribution where reasonably practicable. NeonGhost Studio does not claim ownership of your fan creations.

4.4 DMCA and Copyright Complaints

NeonGhost Studio respects intellectual property rights. If you believe content on our Services infringes your copyright, please send a notice to support@neonghoststudio.com with the subject line "DMCA Notice" including: (a) identification of the copyrighted work; (b) identification of the infringing material and its location; (c) your contact information; (d) a statement of good faith belief; and (e) a statement of accuracy under penalty of perjury.

5.1 Platform Store Purchases

All purchases of our Games and any in-app purchases are processed exclusively through third-party platform stores, including Steam (Valve Corporation), the Apple App Store, Google Play Store, PlayStation Store, Xbox Marketplace, and Nintendo eShop. NeonGhost Studio does not directly process or store any payment information for these transactions.

All purchases are subject to the applicable platform store's terms of service, payment policies, and refund policies. Please review those terms before completing any purchase. NeonGhost Studio is not a party to the payment transaction between you and the platform store.

5.2 Virtual Items and Virtual Currency

Our Games may offer virtual items, virtual currency, cosmetic items, downloadable content, season passes, or other digital entitlements (collectively, "Virtual Items"). You acknowledge and agree that:

• No Real-World Value: Virtual Items have no monetary value outside our Games and cannot be exchanged for real money, real goods, or services from NeonGhost Studio or any third party.
• Licence Only: When you acquire Virtual Items, you receive a limited, revocable licence to use them within the applicable Game. You do not own them.
• Non-Transferable: Virtual Items may not be sold, transferred, traded, or assigned to another user except as explicitly permitted within the Game itself.
• Service Dependency: Virtual Items exist only so long as the relevant Game and its online services are operational. NeonGhost Studio reserves the right to modify, remove, or discontinue Virtual Items at any time.
• No Refunds: Subject to mandatory consumer protection laws in your jurisdiction and applicable platform store policies, purchases of Virtual Items are non-refundable.

5.3 Pricing and Changes

Prices for Games and Virtual Items are set by the applicable platform store or by NeonGhost Studio and may vary by region. We reserve the right to change prices at any time. Promotional prices are available only for the stated promotion period.

5.4 Unauthorized Transactions

You are responsible for all purchases made through your account. If you believe an unauthorized purchase has been made, you should contact the relevant platform store immediately. For fraudulent transaction disputes, contact the platform store directly, as they hold the payment relationship.

5.5 Service Discontinuation

In the event that NeonGhost Studio decides to discontinue an online service or a Game with online features, we will use commercially reasonable efforts to provide advance notice of at least 90 days where practicable. We will not issue refunds for Virtual Items upon service discontinuation except as required by applicable mandatory law.

NeonGhost Studio is committed to maintaining a welcoming, fair, and enjoyable environment for all players. These Community Standards apply to all interactions within our Services, including in-game chat, multiplayer features, leaderboards, forums, and any community tools we operate.

6.1 You Agree That You Will NOT:

6.1.1 Cheat, Exploit, or Manipulate Gameplay

• Use, develop, distribute, or promote cheats, hacks, aimbots, wallhacks, speed hacks, trainers, exploits, or any unauthorized software that modifies or interferes with the normal operation of the Game;
• Engage in boosting, stat manipulation, account sharing for ranking, or any activity that provides an unfair advantage over other players;
• Exploit bugs, glitches, or errors in the Game in a way that disrupts other players' experience. Bugs should be reported to support@neonghoststudio.com.

6.1.2 Harass, Abuse, or Harm Others

• Harass, threaten, intimidate, bully, or stalk any other user;
• Use hate speech or language that demeans, discriminates against, or targets individuals based on race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, disability, or any other protected characteristic;
• Share personal or private information about other users without their consent (doxxing);
• Encourage or facilitate self-harm, suicide, or violence.

6.1.3 Generate or Share Harmful Content

• Upload, transmit, or share content that is unlawful, obscene, pornographic, defamatory, or violates any third party's rights;
• Share content involving the sexual exploitation or abuse of minors under any circumstances;
• Promote or glorify illegal activities, terrorism, or extremist ideologies;
• Distribute spam, phishing links, malware, or any content designed to deceive or harm other users.

6.1.4 Undermine Platform Integrity

• Interfere with, disrupt, or attempt to gain unauthorized access to our servers, networks, databases, or any connected systems;
• Conduct denial-of-service attacks, packet flooding, or other attacks against our Services or other users;
• Scrape, crawl, or systematically extract data from our Services without our prior written consent;
• Use bots, scripts, or automated tools to interact with our Services in a way not intended for normal gameplay.

6.1.5 Impersonate or Deceive

• Impersonate any NeonGhost Studio employee, moderator, or representative;
• Falsely claim affiliation with any organization, studio, or person;
• Use deceptive tactics to manipulate other players, including scams, false item trades, or false in-game promises.

6.2 User-Generated Content

Where our Services permit you to submit, post, or transmit content (including in-game chat, usernames, profile content, or forum posts) ("User Content"), you represent and warrant that:

• You own or have the necessary rights and permissions to submit the User Content;
• The User Content does not violate any applicable law or third-party rights;
• The User Content complies with these Community Standards.

By submitting User Content, you grant NeonGhost Studio a non-exclusive, royalty-free, worldwide, sublicensable licence to use, display, reproduce, and distribute that content solely for the purpose of operating and improving our Services. You retain ownership of your User Content.

NeonGhost Studio reserves the right — but has no obligation — to monitor, review, edit, or remove User Content that violates these Terms, at our sole discretion and without prior notice.

6.3 Reporting Violations

We rely on our community to help maintain a safe environment. If you encounter content or behaviour that violates these Standards, please use the in-game reporting tool (where available) or contact us at support@neonghoststudio.com.

6.4 Enforcement and Consequences

Violations of these Community Standards may result in, at our sole discretion:

• A formal warning;
• Temporary suspension of chat or community features;
• Temporary account suspension;
• Permanent account termination and ban;
• Referral to law enforcement where conduct is potentially criminal.

Enforcement decisions are made by NeonGhost Studio at our sole discretion. We aim to apply consequences proportionate to the severity and frequency of violations.

7.1 Nature of Online Services

NeonGhost Studio may offer online features including multiplayer gameplay, leaderboards, cloud saves, in-game messaging, and community tools. These features are provided on an "as-is" and "as-available" basis. We do not guarantee continuous, uninterrupted availability of any online feature.

7.2 Service Availability and Maintenance

We reserve the right to: (a) modify, update, or discontinue any online feature at any time; (b) take online features offline for scheduled or emergency maintenance; (c) limit access during periods of high demand; and (d) restrict or disable features in specific regions. We will use reasonable efforts to notify users in advance of planned maintenance that would result in significant downtime.

7.3 Leaderboards and Rankings

Leaderboard scores and rankings are subject to periodic review and reset. Scores achieved through cheating, exploits, or any violation of these Terms will be removed and the associated account will be subject to enforcement action under Section 6.4.

7.4 Cloud Saves

Where cloud save features are available, NeonGhost Studio will make reasonable efforts to preserve your saved game data. However, we do not guarantee that cloud saves will be permanently available or error-free, and you should maintain local backups where possible. We are not liable for the loss of cloud-saved data due to technical failures, account termination, or service discontinuation.

7.5 In-Game Chat and Communication

In-game chat and messaging features are subject to our Community Standards (Section 6). You acknowledge that:

• Communications in public game channels may be visible to other players;
• We may monitor public communications for Community Standards enforcement;
• You should exercise caution when sharing personal information in any chat feature;
• NeonGhost Studio is not responsible for communications from other players.

8.1 Disclaimer of Warranties

IMPORTANT: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR QUIET ENJOYMENT.

We do not warrant that: (a) the Services will be uninterrupted or error-free; (b) defects will be corrected; (c) the Services or the servers that make them available are free of viruses or other harmful components; or (d) the results of using the Services will meet your expectations.

8.2 Limitation of Liability

LIMITATION: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL NEONGHOST STUDIO, ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES.

To the extent direct damages are recoverable, NeonGhost Studio's total aggregate liability to you for all claims arising out of or related to these Terms or the Services shall not exceed the greater of: (a) the amount you paid NeonGhost Studio directly in the 12 months preceding the claim, if any; or (b) CAD $100.

8.3 Consumer Protection Carve-Out

Nothing in Section 8 is intended to limit or exclude liability that cannot be excluded under mandatory applicable law, including: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) consumer protection rights available under applicable provincial or federal law in Canada (including the Consumer Protection Act, 2002 in Ontario); or (d) any other liability that cannot by law be excluded or limited.

8.4 Third-Party Services

Our Services may integrate with or link to third-party platforms, services, and websites. NeonGhost Studio does not control, endorse, or assume responsibility for any content, privacy practices, or actions of those third parties. Your use of third-party services is at your own risk and is governed by those third parties' terms.

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless NeonGhost Studio Inc., its affiliates, directors, officers, employees, contractors, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of or inability to use the Services;
• Your violation of these Terms;
• Your violation of any applicable law or regulation;
• Your violation of any rights of a third party, including intellectual property rights or privacy rights;
• Any User Content you submit to our Services;
• Any wilful misconduct or gross negligence on your part.

NeonGhost Studio reserves the right, at its own expense, to assume exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defence of such claim. This indemnification obligation does not apply to the extent that a claim arises from NeonGhost Studio's own negligence or wilful misconduct.

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to any conflict-of-law principles that would require application of the laws of another jurisdiction.

10.2 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact us at support@neonghoststudio.com with a written description of your dispute and the relief you seek. We will attempt in good faith to resolve the dispute within 30 days of receipt. This informal resolution process is a mandatory prerequisite to filing any formal claim, except where interim injunctive relief is sought.

10.3 Jurisdiction

If informal resolution is unsuccessful, you agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the courts of competent jurisdiction located in the City of Toronto, Province of Ontario, Canada. You hereby irrevocably consent to the personal jurisdiction and venue of those courts.

10.4 Class Action Waiver

To the maximum extent permitted by applicable law, you and NeonGhost Studio each waive the right to participate in a class action or representative proceeding. All claims must be brought on an individual basis.

Note for Quebec residents: If you are a consumer resident in Quebec, certain mandatory consumer protection provisions of the Consumer Protection Act (Quebec) may apply and take precedence over the above provisions where required by law.

10.5 Time Limitation on Claims

Any claim arising from or related to these Terms must be brought within two (2) years of the date on which you first discovered or ought reasonably to have discovered the facts giving rise to the claim, except where a shorter or longer period is required by applicable mandatory law.

Your use of our Services is also governed by our Privacy Policy, available at www.neonghoststudio.com/privacy-policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, share, and protect your personal information, and describes your rights and choices.

By using our Services, you consent to the collection and use of your information as described in the Privacy Policy. If there is a conflict between these Terms and the Privacy Policy on privacy matters, the Privacy Policy governs.

NeonGhost Studio respects intellectual property rights and expects users to do the same. We will respond to clear notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA) and applicable Canadian copyright law (Copyright Act, R.S.C. 1985).

12.1 Reporting Infringement

If you believe content on our Services infringes your copyright, please submit a written notice to support@neonghoststudio.com with the subject line "Copyright Infringement Notice" containing:

• A physical or electronic signature of the copyright owner or authorized agent;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the infringing material and information sufficient to locate it on our Services;
• Your contact information (name, address, phone, email);
• A statement that you have a good-faith belief that the use is not authorized;
• A statement, under penalty of perjury, that the notice is accurate and you are authorized to act on behalf of the copyright owner.

12.2 Counter-Notice

If you believe content you submitted was removed due to an erroneous or misidentified infringement claim, you may submit a counter-notice to support@neonghoststudio.com. Upon receipt of a valid counter-notice, we may restore the content, subject to the claimant's right to seek a court order.

12.3 Repeat Infringers

NeonGhost Studio will, in appropriate circumstances, disable or terminate the accounts of users who are found to be repeat infringers of intellectual property rights.

NeonGhost Studio reserves the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting an updated version with a revised "Last Updated" date on our Site;
• Displaying a notice within the relevant Game or Service;
• Sending an email notification to registered account holders where the change is material.

Changes will become effective 30 days after posting unless otherwise stated, or immediately where required by law or to address a security or legal emergency. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.

If you do not agree to the revised Terms, you must stop using the Services before the changes take effect. You may request account deletion by contacting support@neonghoststudio.com.

NeonGhost Studio reserves the right at any time and from time to time to:

• Modify, update, add to, or remove features or content from any Service;
• Temporarily suspend or permanently discontinue any Service or feature;
• Change the price, availability, or platform of any Game (subject to platform store policies).

We will use commercially reasonable efforts to provide at least 30 days' notice prior to permanent discontinuation of a Service or significant feature where practicable. Except as required by applicable mandatory law, NeonGhost Studio will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

Our Games may include or require the use of anti-cheat software, security tools, or digital rights management systems ("Security Software") to detect and prevent cheating, unauthorized modification, and piracy.

By installing and playing our Games, you consent to the installation and operation of any required Security Software. The Security Software may run in the background while the Game is active and may collect information about your system hardware and software configuration solely for the purpose of detecting unauthorized modifications.

You agree not to attempt to disable, circumvent, or interfere with the Security Software. Attempting to do so is a violation of these Terms and may result in account termination.

We welcome feedback, suggestions, bug reports, and ideas from our community. If you submit any feedback or suggestions to NeonGhost Studio through any channel (email, in-game tools, social media, community forums, or otherwise), you agree that:

• NeonGhost Studio is free to use your feedback for any purpose without compensation, attribution, or restriction;
• Your feedback will not be treated as confidential;
• NeonGhost Studio may implement ideas similar to your feedback independently, and you will have no claim of ownership or compensation as a result.

This section does not apply to your personal data, which is governed by our Privacy Policy.

NeonGhost Studio will not be liable for any failure or delay in performance under these Terms to the extent caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, wars, civil unrest, terrorism, strikes, power failures, internet outages, or actions of third-party service providers.

In such events, we will use commercially reasonable efforts to resume normal operations as soon as practicable and to communicate the situation to users.

18.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or policies published by NeonGhost Studio on our Site, constitute the entire agreement between you and NeonGhost Studio with respect to the subject matter hereof and supersede all prior agreements, understandings, representations, and warranties.

18.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, without affecting the validity and enforceability of the remaining provisions.

18.3 Waiver

No failure or delay by NeonGhost Studio in exercising any right under these Terms shall constitute a waiver of that right. A waiver of any breach of these Terms will not constitute a waiver of any subsequent or other breach.

18.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. NeonGhost Studio may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, sale of assets, or by operation of law, without your consent, provided that we will notify you of any such assignment that materially affects your rights.

18.5 Relationship of the Parties

Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and NeonGhost Studio. You have no authority to bind NeonGhost Studio in any way.

18.6 Language

These Terms are written in English. In the event of any conflict between the English version and any translation, the English version will govern, except where prohibited by applicable law (for example, in Quebec, where French language rights apply under the Charter of the French Language).

18.7 Headings

Section headings are for convenience only and have no legal or contractual effect.

18.8 Electronic Communications

You consent to receive communications from NeonGhost Studio electronically, including via email and in-Service notices. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

If you have any questions about these Terms, wish to exercise any rights, or need to contact us for any reason, please reach out using the following information:

NeonGhost Studio Inc., Toronto, Ontario, Canada. Incorporated under the laws of Ontario — Est. 2021. Email: support@neonghoststudio.com. Website: www.neonghoststudio.com.

We aim to respond to all inquiries within 5 business days. For urgent security concerns, please include "URGENT" in the subject line.